FAQ About Company
FAQ About Company
What does your company do?
we are a supplier of high quality hydraulic products including Hydraulic Cylinder, Hydraulic Motor, Hydraulic Power Pack, Hydraulic station and other Hydraulic components.
Are you a manufacture or a trading company?
We are a group which have manufacturing, trading and investing. Now we own or holding or investing 6 factories. Our headquarters is focused on international business.
How many workers in your company?
We have about 50~70 peoples in each factory. And in our headquarters we have a sales team of 15 people.
How much is the revenue of your company.
Right now our revenue is about two millions each year, not including the factories that we shear holders.
What certificate do you have?
All our factories are ISO certificated. And our main suppliers of materials and parts are with CE, RoHS, CSA and UL certificates.
How long is your delivery time?
The delivery time depends on different products and quantity. The cylinder usually need about 45-60 days and the Motor need about 20-30 days.
Can you make parts as customer’s requirement or drawing?
Yes, we can OEM for you as your drawings. Our engineer also can give you professional support for technical suggestions.
What kind of payment terms do you accept?
We prefer T/T through bank. 40% when order is confirmed and 60% before shipment. L/C is also acceptable for amount over 20,000USD.
What is your warranty policy?
All our products are warranted for one full year from date of delivery against defects in materials and workmanship. This warranty does not cover parts that are worn out through the course of normal operation or are damaged through negligence. We serious remind that unclean hydraulic oil will definitely cause damage to your Hydraulic components. And this damage is not included in the warranty range. So we strongly suggest you to use new clean oil or make sure the system oil are clean when using our parts.